How long will it take to get results?
Individual results vary, however, most would start seeing new baby hairs sprout after 3-4 months of daily use. For best results, use the brush to stimulate the scalp while using the Tetrapeptide & Ginseng Hair and Scalp Serum.
Why is there a little hole in the middle of my brush?
It may look strange, but the hole in the brush cushion (not a missing bristle) is a pinhole that allows air to flow through (and allows the rubber to press downwards). If air is trapped inside the brush, it can't maintain elasticity during brushing. The pinhole is made by our artists burning a pin through the rubber by hand and is part of how old traditional handmade brushes are created.
Can I use this brush everyday?
Yes! It’s actually best used daily, as it can really repair and nourish dry strands throughout the day. Pair with the Tetrapeptide & Ginseng Hair and Scalp Serum for best results over time.
Can I use this brush on other parts of my body?
Yes, you can scrape from the top of your scalp all the way down the nape of your neck to your shoulders for a soothing massage. Please do not use it on the face and avoid the eye area at all times.
How do I clean this brush?
Do not rinse under running water. Wipe gently with the included chemical-free cleaning cloth (or a damp cotton facial cloth). Please do not use non-Snow Fox polishing cloths as these contain chemicals that may react with the gold plating. There is also an add-on Gua Sha Brush Cleaning Kit that can help with stray hairs and dirt build up.
Will the needles lose their lustre?
Over time, as with any other gold-plated products, the gold will slowly wear off. Gold is a softer metal; and with daily use it is normal to find some discoloration of the needles. This doesn't affect product use or quality at all, as the needles are blend of steel and 24K gold plating.
Can I use this brush on my beard?
Yes, the thicker and shorter bristles on this portable brush work to massage the jaw area without catching on stiffer hairs. Just be sure to keep the brush dry and avoid use anywhere near the eye area.
What kind of box or pouch can I store this sponge in?
Any plastic food container or pouch is fine, or even without a container in a skincare fridge is suitable. The container prevents cross-contamination with foods while it dries out.
Why would this sponge grow mold if I leave it out?
Mold can grow on natural fibers like Konjac when completely free of preservatives or strong anti-fungal chemicals/pesticides. It’s a natural degradation process, but it will not happen when it’s completely dry - so do put it back in the fridge after use.
Is the more Alkaline the sponge, the better?
Too Alkaline or Acidic is actually not so good for skin, as you want to avoid PH disruptions - skin is naturally more acidic, and 8.4 offers just enough alkalinity to balance.
