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FAQ

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How can I find out more information about a product?

Once I open my skincare, how long will it last?

What skin types are Snow Fox Skincare products suitable for?

Where does Snow Fox Skincare ship?

How much is shipping?

Why are some of my products shipping from the US and others from Hong Kong?

How long does shipping usually take?

My shipment says it's arrived but I haven't received it!

I accidentally typed the wrong address! How do I edit it?

How do I place a return or exchange?

What should I do if I receive the wrong product?

What is Spa Monkeys?